Teamwork
FreemiumProject management built for client work
About Teamwork
Teamwork is project management software built specifically for client-facing teams — agencies, consultancies, and professional services shops. The billing and invoicing features are baked in, not bolted on: track billable hours per project, generate client invoices, and set budget alerts without leaving the platform. Retainer management, client user access (clients get read-only or limited views), and milestone tracking make it genuinely useful for agencies juggling 20+ active projects. The workload view helps spot capacity problems before someone burns out. Teamwork integrates with QuickBooks, Xero, Harvest, HubSpot, and Slack. Pricing starts at $13.99/user/month (Deliver plan) with a 3-user minimum, scaling to $25.99 for Grow with more automation and portfolio management. The free plan caps at 5 users and 2 projects. Reddit criticism centers on the clunky UI — it feels like it was designed in 2015 and never fully modernized — and slow customer support response times. Not the slickest tool, but it does the agency billing workflow better than anything in its price range.
Key Features
Pricing Plans
Free
- 5 users
- 2 projects
- Task management
- Milestones
Deliver
- Unlimited projects
- Time tracking
- Gantt charts
- Forms
Grow
- Everything in Deliver
- Budgets
- Resource scheduling
- Advanced reporting
Scale
- Everything in Grow
- Profitability reports
- Unlimited retainer management
- Advanced permissions
Pros
- Built specifically for agency and client work
- Excellent time tracking and billing integration
- Budget tracking tied directly to projects
- Good client portal and permissions
- Strong Gantt chart functionality
- Portfolio-level project visibility
Cons
- Less suited for software development teams
- Interface can feel cluttered with many features
- Free plan is limited to 5 users
- Integrations are fewer than major competitors
- Reporting could be more customizable
- Mobile app needs more features
Best For
- Agencies billing clients hourly or on retainers
- Consultancies that need client portal access without full seats
- Professional services teams tracking project profitability
- Small agencies (5-50 people) managing multiple concurrent client projects
Not Ideal For
- Internal product teams — the client-billing focus adds friction you don't need
- Teams wanting a modern, polished UI experience
- Solo freelancers — the 3-user minimum and pricing don't make sense
Potential Deal Breakers
- 3-user minimum makes it expensive for very small teams
- UI feels outdated compared to modern alternatives like Height or Linear
- Customer support is slow — expect 24-48 hour response times on issues
Data & Privacy
Irish project management platform. EU data center available. AI features process project data but no customer data used for training. SOC 2 certified. GDPR compliant as EU company. Full project export.
Who Is This For?
Hands-on tested May 2026
Signup Experience
Email signup with 30-day free trial -- no credit card required. Onboarding guides through project creation and client workspace setup. Time tracking and billing setup takes about 10 minutes. The client portal configuration is well documented with step-by-step prompts.
For Home Users
Free tier supports up to 5 users with unlimited projects and tasks -- genuinely useful for small freelance operations or personal project tracking. The free plan includes time tracking, which most competitors gate. Home users not managing client work will find the feature set more complex than needed.
For Business Users
Deliver at $13.99/user/mo covers core project management, time tracking, and client permissions. Grow at $25.99/user/mo adds resource planning, budgeting, and workload management. Scale is custom pricing for large agencies. The billable time tracking and client portal combination is the main differentiator -- Asana has no native time tracking or client billing. Agencies tracking hours against retainers will find Teamwork significantly reduces administrative overhead compared to Asana plus a separate time tracking tool.
Our Verdict
Teamwork is the best pure-play agency PM tool at this price point, mainly because it actually handles invoicing and client access instead of punting to a third-party integration. The UI is dated and the mobile app is rough, but if you are running a services business and spending more than 2 hours a week on project billing admin, it pays for itself quickly. Compare it to Productive.io if you need a more modern interface.