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FreshsalesPricing 2026: Plans, Costs & Best Value

AI-powered CRM for high-velocity sales. Freshsales offers a free plan with contact management, plus 3 paid tiers.

4.5
Editorial Rating

Free

Free
  • Contact management
  • Account management
  • Lifecycle stages
  • Built-in chat
Get Started Free

Growth

$11/user/mo
  • Visual pipeline
  • AI lead scoring
  • Built-in phone
  • 2000 bot sessions/month
Start Trial
Best Value

Pro

$47/user/mo
  • Multiple pipelines
  • Time-based workflows
  • AI deal insights
  • Sales teams
Start Trial

Enterprise

$71/user/mo
  • Custom modules
  • AI forecasting
  • Audit logs
  • Dedicated account manager
Start Trial

Freshsales Free Plan

Freshsales's free tier includes:

  • Contact management
  • Account management
  • Lifecycle stages
  • Built-in chat

Upgrade to Pro starting at $47/mo for additional features.

Freshsales: Pros & Cons

Pros

  • Free tier is genuinely useful for small teams
  • Built-in phone and email reduce tool sprawl
  • AI-powered lead scoring on affordable plans
  • Clean and intuitive interface
  • Integrates well with other Freshworks products
  • Very competitive pricing across all tiers

Cons

  • Smaller third-party integration marketplace
  • Reporting is less advanced than Salesforce
  • Customization is more limited than enterprise CRMs
  • Mobile app can be sluggish
  • Marketing features require separate Freshmarketer
  • Bot sessions are capped on each plan

Is Freshsales Worth It?

Freshsales's free plan is a solid starting point with a generous feature set. For individuals and small teams, the free tier may be all you need. The Pro plan at $47/mo unlocks the features most growing teams need.

With an editorial rating of 4.5/5, Freshsales is among the top-rated tools in the CRM & Sales category. Before committing, consider comparing it against alternatives to ensure it fits your workflow and budget.