CrispPricing 2026: Plans, Costs & Best Value
All-in-one business messaging platform. Crisp offers a free plan with 2 agents, plus 2 paid tiers.
4.6
Editorial RatingCrisp Free Plan
Crisp's free tier includes:
- 2 agents
- Live chat
- Contact form
- Mobile apps
Upgrade to Pro starting at $25/mo for additional features.
Crisp: Pros & Cons
Pros
- Generous free plan for small teams
- Modern and fast chat widget
- Co-browsing feature is unique and useful
- Includes basic CRM functionality
- Video and audio messaging built in
- Affordable pricing for growing teams
Cons
- Limited automation compared to enterprise tools
- Knowledge base is basic on lower plans
- Fewer integrations than major competitors
- Reporting is relatively simple
- English documentation could be better
- Less established brand in enterprise market
Is Crisp Worth It?
Crisp's free plan is a solid starting point with a generous feature set. For individuals and small teams, the free tier may be all you need. The Pro plan at $25/mo unlocks the features most growing teams need.
With an editorial rating of 4.6/5, Crisp is among the top-rated tools in the Customer Support category. Before committing, consider comparing it against alternatives to ensure it fits your workflow and budget.