Insightly vs Copper

Detailed comparison to help you choose the right tool for your needs

I

Insightly

Modern CRM for growing businesses

4.2
Editorial Rating
C

Copper

The CRM for Google Workspace

4.5
Editorial Rating

Quick Comparison

Rating

4.2
vs
4.5

Starting Price

Free
vs
$29

Pricing Model

freemium
vs
paid
Feature
Insightly
Copper
Contact Management
Pipeline Management
Project Management
Email Marketing
Custom Dashboards
Workflow Automation
Gmail Integration
Task Automation
Reporting
Google Workspace Sync

Insightly Pros

  • Built-in project management post-sale
  • Good unified platform approach
  • AppConnect integration platform is powerful
  • Reasonable pricing for mid-market
  • Custom objects and fields on all plans
  • Relationship linking between records is useful

Insightly Cons

  • Interface feels dated compared to modern CRMs
  • Free plan is limited to 2 users
  • Marketing features are basic vs dedicated tools
  • Mobile app needs improvement
  • Customer support can be slow
  • Reporting requires Professional plan or higher

Copper Pros

  • Deepest Google Workspace integration available
  • Lives inside Gmail reducing context switching
  • Automatic contact and activity logging
  • Beautiful and simple interface
  • Good for relationship-driven businesses
  • Fast setup with minimal configuration

Copper Cons

  • Only works with Google Workspace not Microsoft
  • Contact limits on lower plans
  • Less powerful than enterprise CRMs
  • Reporting is basic on lower tiers
  • Workflow automation is limited vs competitors
  • Mobile app misses some desktop features

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