Insightly vs Close CRM
Detailed comparison to help you choose the right tool for your needs
C
Close CRM
The CRM built for inside sales teams
4.7
Editorial RatingQuick Comparison
Rating
4.2
vs4.7
Starting Price
Free
vs$49
Pricing Model
freemium
vspaid
Feature
Insightly
Close CRM
Contact Management
Pipeline Management
Project Management
Email Marketing
Custom Dashboards
Workflow Automation
Built-in calling
SMS
Email sequences
Pipeline views
Call recording
Power dialer
Insightly Pros
- Built-in project management post-sale
- Good unified platform approach
- AppConnect integration platform is powerful
- Reasonable pricing for mid-market
- Custom objects and fields on all plans
- Relationship linking between records is useful
Insightly Cons
- Interface feels dated compared to modern CRMs
- Free plan is limited to 2 users
- Marketing features are basic vs dedicated tools
- Mobile app needs improvement
- Customer support can be slow
- Reporting requires Professional plan or higher
Close CRM Pros
- Best built-in calling of any CRM
- Excellent email sequence automation
- Fast, clean UI built for daily sales use
- Power dialer saves hours on outbound
Close CRM Cons
- Expensive for small teams
- Less customizable than Salesforce
- Not ideal for complex B2B sales with many stakeholders