Freshsales vs HubSpot CRM
Detailed comparison to help you choose the right tool for your needs
F
Freshsales
AI-powered CRM for high-velocity sales
4.5
Editorial RatingH
HubSpot CRM
Free CRM software for scaling businesses
4.4
Editorial RatingQuick Comparison
Rating
4.5
vs4.4
Starting Price
Free
vsFree
Pricing Model
freemium
vsfreemium
Feature
Freshsales
HubSpot CRM
Contact Management
Deal Pipeline
AI Lead Scoring
Built-in Phone
Email Tracking
Workflow Automation
Contact management
Email tracking
Meeting scheduling
Pipeline management
Reporting dashboard
Marketing integration
Freshsales Pros
- Free tier is genuinely useful for small teams
- Built-in phone and email reduce tool sprawl
- AI-powered lead scoring on affordable plans
- Clean and intuitive interface
- Integrates well with other Freshworks products
- Very competitive pricing across all tiers
Freshsales Cons
- Smaller third-party integration marketplace
- Reporting is less advanced than Salesforce
- Customization is more limited than enterprise CRMs
- Mobile app can be sluggish
- Marketing features require separate Freshmarketer
- Bot sessions are capped on each plan
HubSpot CRM Pros
- Generous free CRM
- Intuitive interface
- Great marketing integration
- Excellent resources
HubSpot CRM Cons
- Gets expensive with multiple hubs
- Less customizable than Salesforce
- Contact-based pricing adds up