Zoho CRM vs Insightly
Detailed comparison to help you choose the right tool for your needs
Z
Zoho CRM
Close more deals. Grow revenue faster.
4.1
Editorial RatingQuick Comparison
Rating
4.1
vs4.2
Starting Price
Free
vsFree
Pricing Model
freemium
vsfreemium
Feature
Zoho CRM
Insightly
Contact management
Pipeline management
Workflow automation
Reports & dashboards
AI assistant (Zia)
Email integration
Contact Management
Pipeline Management
Project Management
Email Marketing
Custom Dashboards
Workflow Automation
Zoho CRM Pros
- Feature-rich for the price point
- Generous free plan for up to 3 users
- AI assistant (Zia) included on Enterprise
- Integrates with full Zoho ecosystem
Zoho CRM Cons
- UI feels dated compared to HubSpot or Pipedrive
- Complex to configure correctly
- Overwhelming for small teams
- Support can be slow
Insightly Pros
- Built-in project management post-sale
- Good unified platform approach
- AppConnect integration platform is powerful
- Reasonable pricing for mid-market
- Custom objects and fields on all plans
- Relationship linking between records is useful
Insightly Cons
- Interface feels dated compared to modern CRMs
- Free plan is limited to 2 users
- Marketing features are basic vs dedicated tools
- Mobile app needs improvement
- Customer support can be slow
- Reporting requires Professional plan or higher